Sharrow Ltd respects your privacy and is committed to protecting the personal information of clients, website visitors, business partners and users who interact with our website, services and communication channels.

This Privacy Policy explains how Sharrow Ltd collects, uses, stores, protects and discloses information when you visit our website, contact our team, submit inquiries, or use our financial, advisory, digital securities, education and related services.

1. Information We Collect

Sharrow Ltd may collect personal information that you voluntarily provide to us, including your name, email address, phone number, company name, location, inquiry details and any information submitted through our website forms, email, messaging channels or other communication methods.

We may also collect technical information when you visit our website, including IP address, browser type, device information, pages visited, referral sources, access time, general location data and website usage information.

Where required for specific services, Sharrow Ltd may request additional information for client onboarding, identity verification, service suitability review, compliance checks, risk assessment or internal business evaluation.

2. How We Use Your Information

Sharrow Ltd uses collected information to provide, manage and improve our services. This may include:

Responding to inquiries and service requests; communicating with clients, prospective clients and business partners; providing information about financial services, advisory solutions, digital securities services, education programs or institutional solutions; supporting client onboarding and internal review procedures; improving website performance, user experience and service quality; maintaining security, compliance and operational integrity; and meeting applicable legal, regulatory or internal governance requirements.

Sharrow Ltd does not use personal information for unrelated purposes without an appropriate business basis or consent where required by applicable law.

3. Compliance and Client Review

As a financial services and digital securities-focused institution, Sharrow Ltd may process certain information to support client due diligence, AML/KYC-oriented procedures, risk assessment, service suitability review and compliance-related operations.

Such information is handled with confidentiality and used only for legitimate business, regulatory, risk management, operational or service-related purposes.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality, analyze visitor behavior and enhance user experience.

Cookies may help us understand which pages are visited, how users interact with our website and how we can improve our content, performance and services.

You may adjust your browser settings to refuse, disable or delete cookies. However, some website functions may not operate properly if cookies are disabled.

5. How We Protect Information

Sharrow Ltd applies reasonable technical, administrative and organizational measures to protect personal information from unauthorized access, loss, misuse, disclosure, alteration or destruction.

These measures may include access controls, secure data handling procedures, internal review processes, confidentiality practices and appropriate system safeguards.

While Sharrow Ltd takes privacy and information security seriously, no method of electronic transmission or digital storage can be guaranteed to be completely secure.

6. Information Sharing

Sharrow Ltd does not sell personal information.

We may share information only when necessary and appropriate, including with authorized internal departments, professional service providers, compliance partners, legal advisors, accounting providers, technology vendors, business partners, regulatory authorities, governmental agencies or law enforcement bodies where required or permitted.

Any third-party service providers are expected to handle information responsibly and only for authorized purposes.

7. International Data Processing

As Sharrow Ltd operates across international markets, information may be processed, stored or transferred across jurisdictions where our offices, partners, service providers or technology systems are located.

Where cross-border processing is involved, Sharrow Ltd takes reasonable steps to ensure information is handled with appropriate protection and in accordance with applicable requirements.

8. Data Retention

Sharrow Ltd retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, comply with legal or regulatory obligations, resolve disputes and support internal governance requirements.

When information is no longer required, it may be securely deleted, anonymized or archived in accordance with applicable procedures.

9. Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to request access to your personal information, request correction of inaccurate information, request deletion where legally applicable, object to or restrict certain processing activities, withdraw consent where processing is based on consent, and request information about how your data is used.

To exercise these rights, please contact Sharrow Ltd through the official contact channels provided on this website.

10. Third-Party Links

Our website may contain links to third-party websites, platforms or resources. Sharrow Ltd is not responsible for the privacy practices, content, security or policies of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

11. Marketing Communications

If you provide your contact information, Sharrow Ltd may send you relevant updates, service information, market insights, educational content or business communications.

You may opt out of marketing communications at any time by contacting us or using the unsubscribe method provided where applicable.

12. Children’s Privacy

Sharrow Ltd’s website and services are intended for professional, institutional and adult users. We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

13. Updates to This Privacy Policy

Sharrow Ltd may update this Privacy Policy from time to time to reflect changes in our services, operations, regulatory requirements or privacy practices.

The updated version will be published on this page with a revised effective date. Continued use of our website or services after updates indicates acceptance of the revised policy.

14. Contact Us

For questions regarding this Privacy Policy or the handling of your personal information, please contact Sharrow Ltd through the official contact channels provided on this website.

Sharrow Ltd
Hong Kong | Malaysia | New York